Ruma helped us understand the Maryland housing market and navigated the tons of paperwork this state insists buyers and sellers sign, even if it is just to submit/entertain an offer. She is a pro at handling all of the nuances involved, has the support of her office, and also works together with agents in other offices. She also provided references for contractors who took care of touching-up the house to prep it for sale.
Ruma also helped us purchase our new home - she must have taken me to 40-50 houses over 5 months, and when my husband and I finally agreed on a house, Ruma guided us through the process of buying and related activities. Ask lots of questions, keep an open mind about the homes you visit, but don't settle for just anything. And use Ruma as a resource for all types of house matters - she has personal experience as well as professional experience!